Town of Highlands Vacations & Trips from $326

I want to make our review clear We have stayed at this hotel in the spring and would give it 5 stars Rooms a little outdated but clean, staff was amazing but then we stayed there during Christmas season and it was not as great The main issue was waiting in line for up to 20 min (which isnt long for food or a rode but just to get back to your room cause you wanted a cup of coffee or something is crazy) or even trying to get back downstairs I know its their busy season but the reason I was upset is they should've had an employy controlling the line and working the panel Its a different type of elevator system (we kept helping people work ot only because we learned how to work it in the spring) so location is 10 out of 10 and if you're traveling NOT during the holiday season 5 stars but just be aware of the elevator chaos Im not exaggerating, it was comical at 1st (and we were on the 49th floor so sometimes we'd walk up a few flights and try to grab an elevator on its way upbut couldn't do all 49 ! Lol) but by day 4 we made friends with a cleaning person that let us go in the service elevator!

Great rooms, staff and food

Check in was quick, amenities were wonderful, staff was very friendly and helpful!

The staff is lovely and the property gorgeous. The room could have been more complete (no slippers to be found and no in-room mini bar amenities, which was surprising). The grounds are pristine and peaceful.